Actionable Insight: B2W CEO on Success with Technology

Read the article in ENR magazine - September 5, 2022

 

B2W Software founder and CEO Paul McKeon was among industry thought leaders sharing tech tips for success with technology

 

How important is the adoption of AI and machine learning and what are some of the key benefits?

For estimating and operations workflows, we are focused more on what I would call automated intelligence, as opposed to artificial intelligence. This means functionality that aggregates and communicates data within and across workflows in real time. Examples include real-time reporting on job performance versus plan based on data compiled from electronic field logs, or maintenance work orders that can be created automatically from information entered during equipment inspections. Data from applications and electronic forms can also be used to automatically suggest the best resolution to resource conflicts, to send event-triggered alerts and notifications, and to produce and distribute a wide range of reports and dashboards.

 

Advice to industry professionals about technology adoptions?

Ironically, with most contractors working at or beyond capacity to keep up with the volume of work, one of the biggest challenges is finding the time to evaluate and deploy technology that could help them do that work more efficiently and profitably. Integrating applications across workflows and being able to aggregate actionable data from them in real time are challenges, but contractors that succeed gain big advantages over the ones that only deploy point solutions to gain efficiency within individual workflows. Stepping back and taking a more holistic view of how current and future technology investments fit together and support specific business processes will get stronger results. Contractors that succeed gain big advantages over the ones that only deploy point solutions to gain efficiency within individual workflows.

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